We’ve upgraded the Member Portal to provide you with an easier, faster, and more secure way to access your pension and health benefits information.
Through the Member Portal, you can:
The new portal features a modern design, enhanced security, and a more personalized experience. Over the next few months, we’ll be adding new tools and features to make managing your benefits even easier.
As part of this change, members who were previously enrolled on the current portal must re-register to access the new portal.
Members who have not yet registered will need to complete the registration process for the first time.
Note: Access to the existing Member Portal will no longer be available after December 30, 2025. After this date, all members will need to use the new portal to view or manage their plan information.
Select “Visit the Member Portal” and follow the instructions. For step-by-step guidance on registration and navigation, please refer to the PDF document.
Canada Post workers' negotiations may disrupt mail services. Members are urged to use secure online tools for claims, payments, and updates to ensure seamless benefits administration.
Now, your provider can process claims through TELUS Health eClaims! They can easily sign up as a service provider and enjoy the many benefits it offers.
Important Notice: To members affected by the BC, AB, or MB wildfires, TELUS Health permits early refills of lost medication(s) if required until June 16th, 2024. Please click on the link for more details.
